H&M Customer Service on Twitter: "@kirsten811 Hi Kirsten, did you input the promotion code at the time of checkout?" / Twitter
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H&M Customer Service on Twitter: "@MonuIttoop Hi there, we're unable to set up a call back but you can always email a picture of receipt and a brief explanation of the issue
H&M Customer Service on Twitter: "@bexfreeman Hello! Oh no, we're so sorry to hear this. Make sure you're logged in to your account before applying it and if you're still having trouble