![H&M wraps up a year of technology and store tests as it looks to improve customer experience | AI & Machine Learning | Technology H&M wraps up a year of technology and store tests as it looks to improve customer experience | AI & Machine Learning | Technology](https://technologymagazine.com/sites/default/files/styles/ma/public/H%252526M%252520Hammersmith.jpeg?itok=bkF0SzyK)
H&M wraps up a year of technology and store tests as it looks to improve customer experience | AI & Machine Learning | Technology
![H&M Customer Service on Twitter: "Hi there, we're sorry to hear about your experience in our store. So we are able to pass feedback along, please send us an email to customerservice.in@hm.com H&M Customer Service on Twitter: "Hi there, we're sorry to hear about your experience in our store. So we are able to pass feedback along, please send us an email to customerservice.in@hm.com](https://pbs.twimg.com/media/EP3cY0WWsAA9v35.jpg)
H&M Customer Service on Twitter: "Hi there, we're sorry to hear about your experience in our store. So we are able to pass feedback along, please send us an email to customerservice.in@hm.com
![H&M Customer Service a Twitter: "We apologize again for having fallen short of your expectations. We appreciate your feedback, and we have replied to your DM. We look forward to hearing from H&M Customer Service a Twitter: "We apologize again for having fallen short of your expectations. We appreciate your feedback, and we have replied to your DM. We look forward to hearing from](https://pbs.twimg.com/media/DuJOhHDW4AAAecp.jpg)